New Client Information
Key to Beauty Hair & Skin Lounge
Let your hair and skin journey begin.
Welcome to
Key to Beauty
Hair & Skin Lounge
We’re so excited to welcome you to Key to Beauty Hair & Skin Lounge in Taunton, MA. Our goal is to create a relaxing, personalized experience where every client feels comfortable, confident, and cared for from the moment they walk through our doors. Whether you’re visiting us for hair services, skincare, waxing, lashes, brows, or special occasion beauty services, we want your first appointment to feel seamless and stress-free.
As a new client, we encourage you to review the information below before your appointment so you know exactly what to expect during your visit.
Before Your Appointment
01
Complete Any Required Forms
To help us personalize your experience, we may ask new clients to complete consultation or intake forms before their appointment. This allows our team to better understand your beauty goals, hair history, skincare concerns, allergies, sensitivities, and lifestyle preferences.
02
Inspiration Photos Are Welcome
If you have inspiration photos for hair color, cuts, lashes, brows, or makeup, feel free to bring them with you. Visual inspiration helps our team better understand your desired results while allowing us to create realistic expectations based on your hair type, skin type, and maintenance preferences.
03
Arrive a Few Minutes Early
We recommend arriving 10–15 minutes before your scheduled appointment to allow time for check-in, consultation, and settling in comfortably before your service begins.
What to Expect During Your Visit
Your destination for elevated hair, skin, lash, and beauty services in the heart of Taunton. Our salon was created to be more than just a beauty appointment — it’s a place where confidence, self-care, and relaxation come together in a warm and welcoming environment. From customized hair color and precision cuts to luxurious facials, lash lifts, brow services, waxing, and hair extensions, every service is designed around helping you look and feel your absolute best.
Hair Appointment Preparation
For color appointments, we recommend arriving with clean, dry hair whenever possible unless otherwise instructed. If you currently use box color, extensions, or have had recent chemical services, please let us know during your consultation so we can properly prepare for your appointment.
For extension consultations or major transformations, additional appointment time may be needed to create a customized beauty plan that fits your goals and maintenance preferences.
Skincare Appointment Preparation
For facials, dermaplaning, or skincare services, we recommend arriving with minimal makeup when possible. Please inform your esthetician about any allergies, sensitivities, medications, recent treatments, or skincare products you currently use so we can safely customize your treatment.
If you are using prescription skincare products such as Retin-A, Accutane, or exfoliating treatments, please notify us before your appointment.
Waxing, Lash & Brow Appointment Preparation
For waxing services, hair should typically be at least ¼ inch long for best results. Avoid heavy exfoliation or sun exposure immediately before your appointment.
For lash and brow services, we recommend arriving with clean lashes and minimal eye makeup when possible. Contact lenses may need to be removed during certain services for comfort and safety.
Appointment Policies
Cancellation Policy
We kindly ask clients to provide at least 24 hours’ notice when canceling or rescheduling an appointment whenever possible. A credit card is required on file to secure your appointment.
Cancellations made less than 24 hours before your appointment will be charged 50% of the scheduled service. No-shows will be charged 100% of the scheduled service.
This policy helps us accommodate other clients and maintain scheduling availability for our team.
Late Arrivals
Late arrivals may result in shortened service time or rescheduling depending on the appointment schedule for the day.
Children & Guests
To maintain a relaxing environment for all guests, we ask that only scheduled clients attend appointments unless arrangements have been made in advance.